AJT DIABETIC

AJT DIABETIC
AJT DIABETIC 8500 Almeda Genoa Houston, TX 77075
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Consumer Feedback

(80 Reviews)
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Value
4.5 star average for Value
Recommended
5 star average for Recommended
Environment
5 star average for Environment
Service
5 star average for Service
Jeffrey - thanks guys for your help. got me back up and regular supply delivery- just wanna say great help to me.
by JeffR xxx.xxx.149.20
October 08, 2018
still waiting for my diabetic testing supplies, ordered 2 1/2 weeks ago?
by cj xxx.xxx.208.233
August 15, 2018
horrible I have called several times to ask where my test strip are and no one has ever called me back. I am now facing a medical crisis without my test strips I have no idea what my sugars are. I have no choice in who I use as all of the medicare suppliers seem to have the same problem
by DEBORAH FOBES xxx.xxx.8.27
August 03, 2018
Sick of harassing phone calls. They call several times a week and have repeatedly been told I'm not interested and to remove me from their call list. Calling their number back results in BS message that they are closed,
by Steven D Little xxx.xxx.159.20
June 15, 2018
Extremely incompetent. Doctor's office had to fax information six times. Kept sending back saying I had to buy a meter which I didn't need. Ignored my Doctor's orders. Suggest anybody reading this find another supplier.
by John xxx.xxx.173.168
April 05, 2018
Thank you - great easy system to order and reorder from. They told me it takes a while because the doctors dont cooperate - makes sense.
by Mildred D xxx.xxx.49.10
March 20, 2018
I. Ordered my mother's. Test strips. And lancets 2 weeks ago the recording said 7 to 10 days . She have not received them yet. Can someone do something ?
by Betty Burton xxx.xxx.57.48
March 12, 2018
DO NOT, I REPEAT DO NOT ORDER ANY SUPPLIES FROM THIS COMPANY. I have been waiting for 6 weeks to get a simple order of test strips. They claimed my doctor hadn't faxed the information when they had. Then they told me they hadn't faxed it on the right form. Then when I called the doctor and they said they used the form AJT sent them, AJT found the prescription but it wasn't on the first page of the fax. INCOMPETENT!!!! TOTALLY INCOMPETENT!!! I started this process on 1/2/18 and it is 2/21/18 and I still don't have test strips. If I could give zero stars I would.
by IRATE in Houston xxx.xxx.35.37
February 21, 2018
Back in 2016 I went to AJT to get my diabetic supplies and they assigned Royal Pharmacy to handle my order. It took 2 months to receive an incomplete order. You could never call anyone that knew anything and they would say someone would call back. First they said they shipped 100 test strips when they only sent 50 and that would only be a 25 day supply. When I did get a hold of the the said they would only send a 25 day supply. I told them that wouldn't work because I travel and they take months to send the incomplete order. They did not bill Medicare only Express Scripts. Over a year later they send me a bill and I talked to the receptionist and she said I was wrong and they were not suppose to, said someone would call. That was 3 days ago. How these people got on the Medicare supplier list I'll never know.
by KAF xxx.xxx.200.120
February 18, 2018
It has taken several weeks to finally have testing supplies sent out. When I would call I would give the Drs information but the person helping would not take the new info so the request kept going to the old location. After 3 calls I finally got someone that listened to me and sent the request to the correct place. Then I called and found out that a hand signature stamp would not work so I had to make another phone call to the dr to explain. It's a shame that there is no communication to the patient as to what is going on. The 2 parties, Dr and supplier, will not communicate with each other and the patient has no authority. The next phone call I found out that the prescription was being held because Medicare would only pay for 1 strip a day and prescription was for 2 a day. Isn't that a shame that it wasn't until I called for the status and found out it had not been shipped. Why is always so difficult.
by Frustrated xxx.xxx.98.9
February 14, 2018
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