Dr, Nackley was warm caring and a wonderful doctor. She made the experince so much better, We had a few issues with scheduling where the front desk messed up our times and billing. Also high turn over of care coordinators was very frustrating and caused communication issues and billing issues. Overall practice management was frustrating to work with and inconsistent.
The staff was so knowledgable and patient throughout the entire process for both of our procedures and appointments. They made sure we were comfortable every step of the way.
The overall service was outstanding. The procedure is very stressful and Care Fertility made us feel so comfortable at every step of the way. Dr. Kathleen Doody and her staff made me feel and treated me as if i was a family member. Many facilities will treat you as if you were just another patient. Add that to an already stressful procedure and you have a mediocre experience. However, everyone at CARE Fertility truly cared and provided comfort all throughout the procedure. We came looking for a family member but left with so much more.