We travel 5 hours to each visit, everyone at Care has been amazing! The docotr and staff are always professional and answer all my questions. I am so thankful for everyone at Care!
Everyone was always friendly and answered my questions. I do wish timeline communication had been more clear from the beginning and throughout. I did not know this whole process would take months and MANY periods. It just would have been nice to receive some education on that. I also would have liked to have been told what doctor I am seeing ahead of time. I thought I was working with Dr. Kevin only, but there was a time or two that his wife was my doctor.
Doctors are informative and very knowledgeable. Concerns were addressed promptly and we were able to get appointments quickly when needed. Sometime the waits were 25 to 30 plus minutes. Also we did have issues with the front desk and asking for payments when payments were already made or not required. Their attitudes were off putting. This was discussed with the officer Manager Rose.
I loved my care here! The nurses and the doctor's were kind, timely and went above and beyond to answer my questions and make feel comfortable! I did have a few experiences with the front desk staff that were a little bit cold and unkind. Overall, I had a great experience!
Aracely was amazing! She stayed on top of my appointments and became like a friend. This is my second pregnancy with Care Fertility and I am more than pleased.