Not upfront about charges and will hound you for payments far after they've been resolved. It's been 8 years and I'm still hearing from them. Dr. Sendi told me I should get a boyfriend after I admitted to him that I thought that I was gay. Not a good doctor.

by Robert xxx.xxx.63.33

August 03, 2021

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Unprofessional; only in it to bill as much as possible. Nurse practitioner refers to himself as doctor, as well as other clinical staff referring to him as doctor. They lie and misrepresent themselves; interested only in getting as many days as possible approved by insurance. Take bloodwork without saying what it's for - program is allegedly from 9-3 but they don't pick up participants until 9:30-9:45 and then have an hour for lunch, so maybe 4 hours. Website states they have group, individual and family therapy as part of face to face program, but in reality it's only group therapy. Don't care about their consumers needs, only how much money they can bring in.

by Parents Beware xxx.xxx.136.17

February 27, 2018

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This place is horrible, they will not let my children come there because I asked why my kids can't get an appointment when the Doctor wanted to see him. Stay away. Kim Smith, And Robin from the warren office are the most rude people I have met. I will be filing a complaint with the state as well as contacting a lawyer!!

by Jeannette xxx.xxx.251.22

October 15, 2015

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Very unprofessional. I had to wait an hour past my scheduled appointment time. The counselor was rude and me feel worse after my session. I never went back and would never consider seeking counseling again after my experience here. They called me a year later saying I had an appointment which I never made.

by Erika xxx.xxx.76.172

June 07, 2015

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Stop don't go, bad doctors! Fraud Fraud, still billing me over and over again. Stole Thousands from Insurance.

by Tom Sellers xxx.xxx.225.14

June 04, 2015

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waited HOURS to see Dr. and every time was rushed out with nothing more then a script for meds and a BILL!!!

by MIKE KELLY xxx.xxx.50.254

October 04, 2014

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I visited this office three times. first a woman named kim took an intake for me because I as transferred from m regular mental therapy clinic because of a problem glitch in my insurance. they made me pay $30 for it and gave me no reason as my insurance did not require a co-pay. kim was kind and I was under extremely false hopes based on this. next I had a medication review with a drr. sendi. he was extremely rude to me and refused to give me the medication I had been on for the past 4 years. after I threatened his job with my recipient rights he then agreed suddeny to prescribe me 10 days worth until I could see the psychiatrist. i waited 6 days panicing waiting thinking oh my gosh they said they got cancelations every day and would have me in only a day to two later to see the dr. psychiatrist. i saw her today and she was the absolute worst excuse of a doctor and most rude arrogant and extremely ignorant human being i have yet to meet. she refused to give me my Xanax that i take 2mgs of 3x daily. i said what?? and why???? i have no history of abuse or filling early or nothing like that ever. and my disorder papers given to me by the state and u.s. government stated severe chronic ocd , major depressive disorder, severe anxiety accompanied with panic attacks and associated with agoraphobia! at the time the only thing i had to help me was the Xanax...that's it! she refused to call my previous doctor as i was told to tell her to do by them as well. next she told me her reason why is because she does not like it and she favors kilonipin. wow!! i told her i tried it before and it had such bad side effects on me and i had children and will not take ANYTHING that is going to make me feel strange even for a second....ever! and then that's when se threatened me and says i tell you what either i give you a .25 dose of Xanax to take a day for a week to ween you off of it right now or says you gettin the kilonopin with added sudden slang! i was having a panic attack right there in front of her and my appointment was supposed to be 90 minutes and she rushed it to 20 minutes, walked around me to the door as i was shaking tremendously and bawling scared out of my mind and opened the door for me to leave because she said i don't have time for you. i will see you at our next appointment. and said go to the desk now! ......i am not one of those people that make comments or complaints all the time and actually this is my very first time ever. but i felt that this was EXTREMELY IMPORTANT for others out there to know before ever even considering going. it is in cllinton twp michigan and the worst person again was DR ORLEANA DAVIS. i was crying so loud soley based on her verbal and mental abuse toward me that her manager came out and i asked her kindly if i could sit down. i could not drive in the condition i was in after she did what she did to me! PLEASE anyone who is reading this ....it took me alot of time to write this out..... its only because i care about others a lot and this is strictly a message to inform anyone out there the risk and warn them that both dr.s a male SENDI and psychiatrist DAVIS, ORLEANA of African American descent are two of the most uncaring inconsiderate selfish plain old mean HORRIBLE people ive ever known. i believe she is also possibly racist because until i mentioned my kids father was a monster and beat me and yelled at my kids YOU BLACK-i left him because of what he did to me but it was not until after i mentioned the color of his skin that she changed the way her face and voice immediately was and refused my meds-even after my previous dr. said for her to call that morning and she still refused, if your taking a high dose of Xanax or any dose over a long time then its common to have heart failure-unprofessional racism is the only thing i got from her and a panic attack migraine and mad as hell.oh and 20 out of 90 minutes and like i said AFTER I MENTIONED RACE her whole self changed ...so i am not positive she is racist but it sure as hell seemed like it-refusing to cooperate or listen to my problems im experiencing at this time....no matter what color he was which since he was mixed and im Caucasian they are mostly white i have no idea how they are working at a place of doctors and medicine. again she threatened to put me on a medication i told her i was taken off of immediately because of falling asleep standing up!! horrible people that i hope lose their jobs and be forced made to do volunteer community service for others. they are the worst. sorry for saying it again and again. i just really want the message clear to everyone in this world of just how dangerously awful those people were when they treated me. i took a survey with all the worst answers and it STILL gave the place a star!! well good luck to whoever reads this...i hope i saved you a great deal of stress and waste of time by sharing my very real and true story of this insane place called new oakland. oh...the receptionists were very kind...the only bad people in there were one more time sendi and davis people. i swear to you.

by madashell xxx.xxx.142.9

August 20, 2014

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Does this provider take that extra step to make you feel special?

Absolutely

Was it easy to make an appointment with this provider?

Yes

Does this provider have a good professional reputation within your community?

Definitely

Was the office accommodating when booking an appointment?

Great

Does this provider return your phone calls?

Promptly

by Jason xxx.xxx.35.37

July 02, 2014

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Was it easy to make an appointment with this psychologist?

Yes

Was it easy to find parking at this psychologist's office?

Extremely easy, and close to the entrance

Did a staff member acknowledge or greet you when you entered?

Yes, I was greeted when I walked in

How would you compare this psychologist to others in his/her field that you have visited?

Fairly Average

Did this psychologist prominently display their diplomas or business license?

Not very well. I had to really look for it before I found it.

by Anonymous xxx.xxx.38.39

February 15, 2014

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Did you leave the office feeling satisfied with your visit?

No, I felt confused and uneasy when I left

Did this provider rush your appointment?

Yes, I barely had any time to ask questions

Were you able to get answers to simple questions from this provider without scheduling an appointment?

No, this provider rarely answers questions over the phone

Does this psychologist give unbiased advice?

Definitely not! It was obvious they just wanted to make money!

Did this provider pressure you to purchase any unnecessary products during your visit?

I felt extremely pressured

by FRDT xxx.xxx.217.89

January 16, 2014

New Oakland Child-Adolescent & Family Center

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