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New Oakland Child-Adolescent & Family Center

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Psychologists

LifeStance Health

Saint Clair Shores, MI

LifeStance Health

Southfield, MI

LifeStance Health

Clarkston, MI

Julienne Fish, LLP

Clinton Township, MI
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New Oakland Child-Adolescent & Family Center
New Oakland Child-Adolescent & Family Center
(22 Reviews)
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42621 Garfield Road Clinton Township, MI 48038
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Consumer Feedback

(22 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider's staff friendly?
Friendly Enough
Was this psychologist late to your appointments?
Sometimes, it was a little frustrating
Were the waiting room chairs comfortable at this psychologist's office?
They were average
by Anonymous xxx.xxx.99.230
October 23, 2013
This clinic is the worst one that I ever seen in my life, completely not recommend it to anyone loves his kids, they don't respect their appointment, they change or cancel appointment without notify the customers, they are completely careless, they only care about money, the supervisor unbelievable person, nobody can meet him/her, you have to wait for hours or may be days to meet him/her. The doctor stuff are nonprofessional, they don't want to lesson they like just finish check up as soon as possible, beside all of that the clinic OMG is very dirty.
by Joe xxx.xxx.180.102
August 14, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider remember you by name?
Sometimes, but not always
Did this psychologist have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.69.26
August 10, 2013
Did this provider listen to your input and concerns?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the waiting room chairs comfortable at this psychologist's office?
Not really
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.38.39
July 02, 2013
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.8.69
May 24, 2013
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was this provider's office too loud?
Yes, they need to move to a quieter location
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.84.135
May 07, 2013
I came here about 2 years ago now, so hopefully, some of these issues have been resolved. Bear in mind that I was a minor throughout the whole "treatment."
I would have given them zero stars if possible. The only good part of my experience here was my therapist.
The waiting room is dirty and uninviting. The receptionists, if they could even be called that, never seemed to know what they were doing, what was going on, or who was even scheduled to have an appointment. My first appointment here had to be rescheduled because the receptionists had scheduled it on Memorial Day, when the office was closed!
It took seven months before I was able to have an appointment with a psychiatrist.
My follow-up appointment with the psychiatrist WHO I HAD ALREADY SEEN was cancelled without notice (as in, I arrived there only to be told after an hour of waiting that the appointment had been cancelled). The reasoning for the cancellation was that the psychiatrist I was scheduled to see was not certified to treat minors.
Excuse me? I had already been seen! AS A MINOR!
Needless to say, I left and never came back.
It should not be this difficult to receive mental help.
by Aubree Mugridge xxx.xxx.164.247
January 22, 2013
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was the waiting area spacious?
Yes
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by michelle xxx.xxx.103.21
January 21, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Has this psychologist ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.184.33
January 09, 2013
Having a son who has been in therapy for at least 6 years, this is by far the largest practice that we have gone to. Probably a little too big! It feels a little like fast food mental health - in and out as quickly as possible in order to squeeze in more "customers". It is next to impossible to get an appointment with a psychiatrist quickly, they seem to always be scheduled 3 months out. This is fine for a med review, but if you need to get in for something else, good luck. Make sure your plans don't change and you have to reschedule, it'll be a while til you can get in again.
Getting med refills is a nightmare! Seems to be very unorganized and our prescriptions are often wrong. There must be a better way than leaving a message and hoping it gets filled in the next few days.
A lot of the staff are wonderful. Others, not so much. It's a little bit of a gamble whether you will get decent care or be just another number or burden to be dealt with.
Lots of things to be improved here.
by a mom xxx.xxx.153.147
June 23, 2012
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Map and Directions
42621 Garfield Road, Clinton Township, MI 48038