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New Oakland Child-Adolescent & Family Center

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Psychologists

LifeStance Health

Saint Clair Shores, MI

LifeStance Health

Southfield, MI

LifeStance Health

Clarkston, MI

Julienne Fish, LLP

Clinton Township, MI
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New Oakland Child-Adolescent & Family Center
New Oakland Child-Adolescent & Family Center
(22 Reviews)
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42621 Garfield Road Clinton Township, MI 48038
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Consumer Feedback

(22 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
I feel incredibly let down by this facility! After receiving 7+ years of 'patchy' care, in terms of quality, the hammer finally fell..they closed my case without even bothering to inform me!! I only found out by calling to reschedule an appointment, and was basically told to take a running jump off the nearest cliff!! They absolutely were not there 4 me when I needed them the most, and now I am left without 3 out of 4 meds over the Xmas season- what joy for my kids and I !! The clinic has zero compassion for what might happen to me without meds..could not care less. Hugely disapppointed in Dr.Sendhi whom I once considered a type of 'hero'. As a further warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I did not feel safe at all in their care. I definitely had doubts about their qualifications, especially when one of the therapists in the Face to Face program asked me out on a date/requested my phone #!!!! I was treated terribly. I'm absolutely convinced that I would have gotten better service anywhere else and wish I had made the change sooner!!!
by Anonymous
December 17, 2011
I have never been so dissatisfied with a medical office ever. My son had his appointment to see the psychiatrist rescheduled 4 times because the doctor could not be in the office at the appointment time or was overbooked, & we never did ever see the doctor. The therapist was rude & not at all helpful, & of the 4 appointments we had with her, I had to reschedule 3 of them due to her never being able to be in the office. I made every effort to reschedule every appointment, but it was just getting ridiculous by the 4th psychiatrist cancellation.
When I got a notice that his case would be closed if I did not get in touch with the therapist, I called & told them they could just close it because we would not be coming back for such substandard care.
We won't be going back again.
by Anonymous
September 16, 2011
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Map and Directions
42621 Garfield Road, Clinton Township, MI 48038