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Paula Plummer, MD

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Paula Plummer, MD
Southwest Family Physicians
(46 Reviews)
> Get Phone Number & Directions
12606 W. Houston Center Blvd, Suite 210 Houston, TX 77082
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Consumer Feedback

(46 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Yes
Does this family doctor use current and safe equipment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Kelley xxx.xxx.23.237
March 07, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.26.109
February 21, 2013
Was this provider late to your appointments?
No, they were on time
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous xxx.xxx.208.81
December 01, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by monica xxx.xxx.239.243
November 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat every client equally?
Yes, they don't show favoritism
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.190.119
October 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.94.120
September 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.152.19
July 16, 2012
Dr. Plummer answered most of my questions but I could have used much more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. In fact, they refused to submit my claims to my secondary insurance company. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed. Dr. Plummer ordered bloodwork and chest xrays without explaining to me why or what her concerns were. She demonstrated little knowledge about withdrawl side effects I was having from stopping depression medication. She doesn't appear to process the information I was providing to her, she just kept pushing her ideas about meditation and shock therepy and I was sick as a dog from withdrawl from meds. Horrible experience. My new doctor found out I have a serious, life threatening illness. So glad I found the strength to get a second opinion.
by Amy xxx.xxx.222.2
July 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Corina H. xxx.xxx.214.139
July 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.80.29
April 13, 2012
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Map and Directions
12606 W. Houston Center Blvd, Suite 210, Houston, TX 77082