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Paula Plummer, MD

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Paula Plummer, MD
Southwest Family Physicians
(46 Reviews)
> Get Phone Number & Directions
12606 W. Houston Center Blvd, Suite 210 Houston, TX 77082
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Consumer Feedback

(46 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by Happy Patient
April 05, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I will definitely recommend them to people I know. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Jason
April 04, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you feel safe in this provider's care?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
April 01, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 23, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
March 23, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you refer this provider to a family or friend?
Yes
Does this provider use current and safe equipment?
Yes
by Anonymous
March 22, 2011
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Map and Directions
12606 W. Houston Center Blvd, Suite 210, Houston, TX 77082