Cesario Castillo, MD

Cesario Castillo, MD
Summerwood Family Clinic 13176 W Lake Houston Pkwy, Ste 4 Houston, TX 77074
Add a Review

Consumer Feedback

(66 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Good doctor and a really good guy. He listens!
by Roderick xxx.xxx.225.224
June 08, 2015
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
by Lydia xxx.xxx.70.18
June 03, 2014
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.121.233
May 14, 2014
Was this doctor friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious enough?
Totally
by Raul Acevedo xxx.xxx.1.186
April 15, 2014
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office.
by SmithAngel14 xxx.xxx.180.196
January 12, 2014
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider listen to your input and concerns?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.2.117
October 04, 2013
Dr. C. Castillo is a very straight forward Dr. He isn't in a rush to get you on meds when he feels you can adjust diet/lifestyle to help yourself. Whenever I was feeling bad, I got the meds I needed to relieve the symptons. he is very thurough and caring. He will explain things to you until you comfortably understand. He is also very professional with sensitive issues. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They never left me for an extended period of time and I never felt ignored. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by C. Perry xxx.xxx.245.83
September 25, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.154.2
August 30, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have reasonable prices?
Yes
Was the waiting area spacious?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Kelly xxx.xxx.222.76
June 21, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.141.43
May 16, 2013
Add a Review