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Cesario Castillo, MD

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Cesario Castillo, MD
Summerwood Family Clinic
(66 Reviews)
> Get Phone Number & Directions
13176 W Lake Houston Pkwy, Ste 4 Houston, TX 77074
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Consumer Feedback

(66 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider answer all of your questions?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.90.6
May 10, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.0.61
May 06, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.21.50
April 26, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was the waiting area spacious?
No, but I can always find a seat
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.192.127
March 29, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.214.4
February 26, 2013
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this family doctor answer all of your questions?
Some were answered
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by John xxx.xxx.54.157
February 21, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.89.193
December 04, 2012
Was this family doctor friendly?
Extremely Friendly
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.87.139
December 03, 2012
Was this family doctor friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this family doctor answer all of your questions?
Yes
by Anonymous xxx.xxx.44.92
November 20, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Was it easy to make an appointment with this provider?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.140.24
November 16, 2012
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Map and Directions
13176 W Lake Houston Pkwy, Ste 4, Houston, TX 77074