Cesario Castillo, MD

Cesario Castillo, MD
Summerwood Family Clinic 13176 W Lake Houston Pkwy, Ste 4 Houston, TX 77074
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Consumer Feedback

(66 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
very convenient living in Summerwood and good professional staff.
by Jose
January 11, 2012
Did this provider answer all of your questions?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too cold?
No, it was fine
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 01, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 20, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
December 16, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by local in summerwood
December 16, 2011
Was the waiting area spacious?
No, but I can always find a seat
Does this provider offer flexible appointment times?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
October 20, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
October 14, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider late to your appointments?
No, they were on time
by Anonymous
August 29, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 28, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
August 26, 2011
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