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Robert Ortiz, MD

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Robert Ortiz, MD
Hudson Valley Endocrinology
(67 Reviews)
> Get Phone Number & Directions
29 Church Street Highland, NY 12528
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
November 07, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you recommend this endocrinologist to others?
I Already Have
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
October 03, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to relax during your appointment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 29, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 22, 2011
Were the waiting room chairs comfortable at this endocrinologist's office?
They were average
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
September 11, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
September 08, 2011
Was this endocrinologist friendly?
Extremely Friendly
Was this provider late to your appointments?
No, they were on time
Were you able to relax during your appointment?
Yes
by Anonymous
September 01, 2011
Did this provider answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider listen to your input and concerns?
Yes
by Anonymous
August 02, 2011
Did this provider listen to your input and concerns?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 11, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
June 30, 2011
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Map and Directions
29 Church Street, Highland, NY 12528