Robert Ortiz, MD

Robert Ortiz, MD
Hudson Valley Endocrinology 29 Church Street Highland, NY 12528
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional and his front staff is so friendly and warm. The doctor was very accessible and clear and down to earth. I am going for a follow up and I'll see how that goes, but first impression I was very satisfied with my visit.
by GC xxx.xxx.30.114
March 26, 2012
They gave me sufficient information to make a decision about my treatment plan. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. When comparing them to others I have visited for the same condition, they are among the best I have seen. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Brian Joyce
February 22, 2012
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
February 21, 2012
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by laura
February 14, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
February 13, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
February 02, 2012
Did this provider use excessive foul language?
No
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 18, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this endocrinologist friendly?
Extremely Friendly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
January 06, 2012
Did this provider listen to your input and concerns?
Yes
Was this endocrinologist's staff friendly?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous
January 06, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
January 03, 2012
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