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Robert Ortiz, MD

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Robert Ortiz, MD
Hudson Valley Endocrinology
(67 Reviews)
> Get Phone Number & Directions
29 Church Street Highland, NY 12528
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider late to your appointments?
No, they were on time
Was this endocrinologist friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.201.49
January 22, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.82.204
December 31, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this endocrinologist friendly?
Extremely Friendly
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.208.182
October 18, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by S. Miller xxx.xxx.81.108
August 17, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.65.100
May 06, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.245.40
April 30, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.81.108
April 05, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous xxx.xxx.160.82
April 02, 2013
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.102.52
March 25, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by sk51 xxx.xxx.7.116
February 20, 2013
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Map and Directions
29 Church Street, Highland, NY 12528