Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable