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Thomas J Moore, O.D.

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Thomas J Moore, O.D.
(57 Reviews)
> Get Phone Number & Directions
7 W 7th Street Covington, KY 41011
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider answer the phone in a reasonable time when you call?
Definitely
Did this provider listen to your input and concerns?
Absolutely
Did the waiting room smell clean?
Yes
Was it easy to make an appointment with this provider?
Mostly
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by anonymous xxx.xxx.97.59
June 01, 2014
Was the music playing while you waited or during your visit pleasant to you?
No
Did you feel that your waiting time was acceptable?
Absolutely
Are you going to visit this provider again?
Absolutely
Does the provider's staff maintain a professional appearance?
Definitely yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
by Anonymous xxx.xxx.29.64
May 21, 2014
Was this provider's staff friendly?
Yes
Was this provider helpful about using your insurance coverage?
Yes
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes
Is this provider easy to reach in an emergency?
Yes
by Anonymous xxx.xxx.232.251
February 28, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.193.194
November 11, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you refer this provider to a family or friend?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.106.54
July 21, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.67.17
May 09, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.33.142
April 15, 2013
Would you recommend this provider to others?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider have reasonable prices?
Yes
by jenn xxx.xxx.155.196
March 19, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Did you feel safe in this provider's care?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Mary Curran xxx.xxx.33.164
March 12, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.236.162
January 28, 2013
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Map and Directions
7 W 7th Street, Covington, KY 41011