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Thomas J Moore, O.D.

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Thomas J Moore, O.D.
(57 Reviews)
> Get Phone Number & Directions
7 W 7th Street Covington, KY 41011
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider rush your appointment?
No
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 27, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider friendly?
Friendly Enough
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 19, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to make an appointment with this provider?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
February 10, 2012
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
January 05, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
November 25, 2011
Would you recommend this provider to others?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
November 18, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 17, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 08, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 24, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 29, 2011
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Map and Directions
7 W 7th Street, Covington, KY 41011