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Thomas J Moore, O.D.

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Thomas J Moore, O.D.
(57 Reviews)
> Get Phone Number & Directions
7 W 7th Street Covington, KY 41011
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Office staff is terrific: personable and professional. We developed a fast and friendly rapport with one another. We talk and speak with one another as if we were neighbors. They used to ask after my kids, even after the kids moved on and out of the house. I've since moved out of state but if it were within my abilities (it would be a 2000 mile round trip visit) to keep Dr Moore and his staff as my "Eye Care Specialists", I would. I miss them.

My eyes by the way, by the way, are a mess. Always have been. It took me a long time to find a "eye Dr." that I felt comfortable with - that I could trust. Dr. Moore is professional, knowledgeable and thorough. I always had questions and concerns when it came to my vision. Dr. Moore was always straight forward with answers, even if they were answers i didn't necessarily want to hear. He's just one of those people that you know you can trust, not only because of his years of experience and learning, but because he's a decent man, with a tremendous sense of ethics.

About the facilities: Older, established part of town. Nothing fancy but serviceable and clean. No glitz (come to think about it, kind of like Dr. Moore).

by Anonymous
September 10, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider rush your appointment?
No
by Anonymous
September 06, 2011
Was this provider late to your appointments?
No, they were on time
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 01, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 31, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
August 31, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider listen to your input and concerns?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
July 28, 2011
Does this provider use current and safe equipment?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider always put the customer first?
Yes, they always put customers first
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 07, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider use excessive foul language?
Yes! It was very unprofessional!
by Anonymous
June 29, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
June 12, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
June 10, 2011
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Map and Directions
7 W 7th Street, Covington, KY 41011