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Thomas J Moore, O.D.

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Thomas J Moore, O.D.
(57 Reviews)
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7 W 7th Street Covington, KY 41011
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 01, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
May 27, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
May 26, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider friendly?
Polite Enough
by Anonymous
April 01, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
March 17, 2011
Were the waiting room chairs comfortable at this provider's office?
Not really
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider friendly?
Polite Enough
Are you going to visit this provider again?
If I need to, I'll return
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
March 07, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
February 24, 2011
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Map and Directions
7 W 7th Street, Covington, KY 41011