Rolfe Horsley, MD

Rolfe Horsley, MD
6040 Fashion Blvd Ste 203 Murray, UT 84107
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
The best dermatologist I have ever been to!
by Stephan xxx.xxx.128.2
November 11, 2014
Extremely disappointed with the billnig department. Dr. has no control over the department and the woman in charge makes no effort to correct errors made by her in submitting to insurance. Her first response is to accuse the patient of making the error. She is always rude and cold when discussing insurance issues with patients. She also is not honest when telling the Dr. what the problems are with insurance. Used to love this Dr. Will never return due to his poor choice of person to be in charge of accounts. By the way, I always pay my bills in full and on time.
by Mark xxx.xxx.116.114
March 19, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.120.202
March 11, 2013
Was this provider's staff friendly?
No, they were rude
Are you going to visit this provider again?
Not if my life depended on it
by cc xxx.xxx.14.181
July 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.76.219
April 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.137.46
April 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by jennie xxx.xxx.160.228
March 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.54.92
March 19, 2012
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I considered their waiting area chairs to be pretty comfortable. I didn't mind waiting at all. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by ladymurda
February 28, 2012
We didn't know we hadn't paid an extra $15 for a visit and never received a bill... And now (not knowing we had a bill) they are making us pay their late fee with their collections department!! Horrible customer service. We would have been happy to pay that small amount had we known. It is not our fault you took no action to find us yourself! Will never go back.
by Disappointed
January 23, 2012
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