Rolfe Horsley, MD

Rolfe Horsley, MD
6040 Fashion Blvd Ste 203 Murray, UT 84107
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
The staff could use work I think. I've had long phone waits, unfriendly as far as copays. When I first went, I didn't have a check and they didn't take Visa/MC. They do seem better now.

Dr. Horsley is friendly and seems thorough and knowledgeable. I've no problem with him. Waits are acceptable but longer.
by Bob Chavez
May 05, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 02, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
April 28, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
April 25, 2011
Would you recommend this provider to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
April 21, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too cold?
No, it was fine
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
April 19, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
March 14, 2011
Would you recommend this provider to others?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
February 28, 2011
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