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Regency Jewish Heritage Nursing and Rehabilitation Centers

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Regency Jewish Heritage Nursing and Rehabilitation Centers
Regency Jewish Heritage Nursing and Rehabilitation Centers
(96 Reviews)
Office

(732) 873-2000

 Fax (732) 873-2000 380 DeMott Lane Somerset, NJ 08873
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Consumer Feedback

(96 Reviews)
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Expertise
5 star average for Expertise
Environment
4.5 star average for Environment
Service
4.5 star average for Service
Staff
5 star average for Staff
He was very sick when he first arrived, but Regency nursed him back to himself. The staff at Regency was very good.
by Tara Kanetkar xxx.xxx.94.165
April 29, 2019
My stay here at Regency was great. Especially the rehab department.
by Evelyn Walker
April 29, 2019
Nurses and aides were fine. I would recommend Regency to my family and friends.
by Louis D xxx.xxx.94.166
April 29, 2019
Everyone has been very nice, PT was excellent and very friendly and helpful. They made sure they kept a close eye on everyone.
by Linda Bauman
April 15, 2019
Nice place, everyone was very caring and made me feel like a family. I would recommend Regency to family and friends.
by Bharat Patel
March 25, 2019
Everything was very good for me.
by David Twersky
March 25, 2019
Regency were more than helpful. The staff was wonderful and tried to please me in every way.
by Frank Soos xxx.xxx.94.165
March 25, 2019
They took very good care of me. Made sure all my needs were met.
by Frederick Weissman xxx.xxx.94.166
March 25, 2019
My wife has been a resident of Regency Heritage for many years. We are so pleased with the care she is receiving here. Thank you for all that you do!
by Robert
March 07, 2019
My mother stayed here for 1.5 weeks and over the course of her stay me and my sister were appalled at the lack of care and outright neglect we witnessed.

My mom has dementia and needs total care but the nurses almost never came into check on her throughout the day. They failed to turn my mom in the bed enough and she developed a bad pressure sore on her backside as a result. She never developed a pressure sore in 5.5 years while at home living with dementia but it took Regency 1.5 weeks to screw that up.

Further, whenever me or my sister (who were forced to be there 24/7 due to the lack of care) would press the call button for assistance, oftentimes the nurses wouldn't come in for 30-45 minutes after the fact. One time I got so fed up with the waiting time that I went directly to the nursing manager and asked him to send someone to help clean her up (they oftentimes didn't get her cleaned for the day until well after noon) he dismissively told me to use the call button. Pretty good microcosm of the attentiveness and care this place demonstrates in that one exchange.

She also developed a UTI at Regency because they delayed taking her catheter out for days even after me and my sister told them the hospital staff had released her with the instructions that the catheter be removed after 2 days maximum. It took them 5-6 days to remove it.

Lastly, there was one specific order on my mom's discharge forms from the hospital: wash scalp daily with mild soap and water. When I asked the nurse to do this she looked perplexed and said "we don't do that." By this point I was so fed up I just told her to forget it and I'd take care of it. She seemed relieved and immediately agreed.

In summation, if you have a relative you care about who needs a lot of assistance/care, do NOT send them here. If me or my sister weren't there at all times to keep an eye on my mom and plead for the little help we did get, I honestly don't know if she would've survived. The nursing staff are an outright disgrace and I genuinely hope the state authorities get involved before someone dies due to their lack of care.

PS. The only people at the entire place who seemed to have any idea what they were doing were the physical therapy staff, so I don't want them lumped into this review.
by Andrew Smith xxx.xxx.160.74
January 25, 2019
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Map and Directions
380 DeMott Lane, Somerset, NJ 08873
Website http://www.regencyheritagenursing.com/
Primary Specialty

Nursing Home

Practice Regency Jewish Heritage Nursing and Rehabilitation Centers