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Bayside Therapy Associates

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Psychologists

Thorpe Sylvia A

Bellingham, WA

Donald Piro Phd

Bellingham, WA

Jordy John M Ed LMHC

Bellingham, WA

Aaron Leslie PhD

Bellingham, WA
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Bayside Therapy Associates
Bayside Therapy Associates
(1 Review)
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1210 10th Street Suite 203 Bellingham, WA 98225
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(1 Review)
Avoid Bayside Therapy Associates at all costs unless you enjoy being treated like a second-class citizen and have the patience and time to deal with bad customer service, sloppy clerical work and messy payment entanglements. My wife and I paid the price for their lack of professionalism and poor communication skills--literally.

Their billing process is grossly mismanaged. They failed to contact us about a bill we owed which we were unaware of. As a result, they ended up sending us to collections, despite the fact that we received no billing statements from them, no phone calls from them, nothing! I have never heard of any business making such a weak effort to communicate before taking such drastic actions against their own customers. When I called to clear the situation up, the office staff were condescending, unsympathetic and outrightly refused to make any effort to fix the situation. I have never been treated so disrespectfully before by any business.

In retrospect, it shouldn't have been a surprise. In every dealing with them, the staff came off as disorganized and they exhibited awful communication skills. On top of the billing fiasco, the simple act of scheduling appointments was a hassle as they seemed far more interested in accommodating their own schedules instead of ours, even to the extent of knowingly inconveniencing us several times.

They are hands-down the most indifferent and unprofessional office I have ever dealt with. Bayside Therapy Associates neither understands nor cares about customer service and showed no interest in fixing their own expensive mistakes. Their unprofessional attitude cost us dearly. I will not make the mistake of using their services again.
by Rick xxx.xxx.154.104
May 07, 2015
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1210 10th Street Suite 203, Bellingham, WA 98225