Greater Buffalo Veterinary Emergency Clinic

Greater Buffalo Veterinary Emergency Clinic
Greater Buffalo Veterinary Emergency Clinic 4821 Genesee Street Cheektowaga, NY 14225
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Consumer Feedback

(34 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
took my dog in for possible poison. After getting blood work done they said all was good with her and had gas. Next day when my vet was open took her in and had been poisoned and they are treating her.I dropped $420 bucks for them not doing there job when they said she was ok.Find a better place for your animlal to survive.
by Dave xxx.xxx.50.23
November 23, 2018
Brought my dog in and he was in distress, paid the 1600 up front for treatment, they delayed for over 5 hours, now I take him home and bury him. If your pet is in trouble, find another Vet.
by KC xxx.xxx.202.86
July 12, 2015
first experience to the clinic and it was awesome! Sophie my mini dachshund basically sprained an ankle - the folks took good care of Sophie -- the receptionist, vet tech and doctor were all very friendly and professional.
by Keith B xxx.xxx.112.10
May 29, 2015
On 12/14/14 I took my Yorkie Taffy there because she became short of breath got her there someone took her from us and took her back for treatment we waited one hour before any one even told us any thing.How can some one treat your dog without knowing any kind of medical history on my dog.After bringing my dog home she passed away.I would never bring my other dog back there for any kind of treatment.Can any body tell me if a Veterinarian has to be board certified over and above being a board certified veterinarian to practice er medicine.I am writing this review in memory of my baby girl Taffy
by Alex xxx.xxx.206.118
February 12, 2015
Iwould never in a million years take my dog to this place again ! from their lack of help they could of killed my dog if I didnt walk out with her and go too another vet ! They may have moved and got a facelift ! This is still Kensington and Main hospital. If I would of known this I would of never stepped foot into this place after they killed one of my other dogs. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Get out of the bussiness of animal emergency and leave it the real caring veterinaries !!!!
by Adel Keller xxx.xxx.210.58
December 16, 2014
Would you recommend this provider to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
The best
Was the personalities of the staff well suited to a holistic approach to care?
The entire staff were so well suited to a holistic approach. I felt completely at ease.
Was the waiting area spacious enough?
Yes
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous xxx.xxx.177.184
September 03, 2014
Not impressed at all with this clinic. The receptionist and staff were not very compassionate with my dog who was very sick and ended up dying. The wait til was horrible. The first visit on a Sunday they basically did nothing and I paid $94 for that - they told me to go see my vet in the am. The next visit that week - Friday evening - my dog was in distress....she died that night. Shortly after - they were asking for the money for her remains....what kind of people work there - would never recommend this place... Money, Money, Money to pay for their new facility - that's about all they care about. The vet who saw my dog the second visit did have some compassion but it didn't feel real....they were not very attentive to our needs that evening. Very dissatisfied.
by Marilyn xxx.xxx.181.205
July 16, 2014
Would you recommend this animal hospital to others?
I Already Have
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.144.59
March 18, 2014
Did you leave the animal hospital feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
No, they didn't tell me anything that I could be doing better
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by so disappointed with you!!! xxx.xxx.23.130
February 07, 2014
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous xxx.xxx.208.61
January 02, 2014
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