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Community Nursing & Rehabilitation Center

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Community Nursing & Rehabilitation Center
Community Nursing & Rehabilitation Center
(16 Reviews)
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1136 N Mill St Naperville, IL 60563
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
1.5 star average for Recommended
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Was this senior care facility clean?
Yes everything was neat and sterile
Was this senior care facility's staff friendly?
Yes
Did the waiting room smell clean?
Mostly
Did this provider thoroughly explain the risks and benefits of your treatment?
No
by robo xxx.xxx.5.56
April 09, 2014
This nursing home is horrible!! The administrator Larry Banks is not able to work as an administrator in the state of Michigan, so his family lives in Michigan and he drives here to practice. I found this: Larry Banks, Ada, MI – nursing home administrator license (044-010602) reprimanded and fined $500 after being disciplined by the state of Michigan. Google his name. I overheard the staff saying the DON covered up a resident death that happened at the facility and the coroners uncovered it and contacted the state. I was visiting my mom on the first floor and I overheard the nurse and CNA talking abusively to another resident they were putting to bed. I was looking for my mothers nurse for a while. When I found him he was coming out of another room with another nurse adjusting his pants. That is another issue. At bedtime the staff is very hard to locate. I have waited for help for hours. You would think that on a busy floor like the first floor where visitors can see everything they would at least pretend to care. There is an article I found titled Nursing Home Abuse: Degrading Care At Community Nursing and Rehab Center by Barry G. Boyle. Read it! There was a resident that got MAGGOTS in their wound due to the poor care and you can verify this with the state. The staff always speaks in languages you can't understand, which makes me and my mom extremely uncomfortable. My mother had money stolen from her. When I reported this they treated me like I was somehow bad for saying something.
by David S. xxx.xxx.123.17
January 12, 2014
I had my husband there for 1 week. Never had a good feeling about the place. Staff didn't seem to like their job. They were impersonal & uncaring. My husband had a serious fall that landed him in the emergency room. I could never get anyone including the owner/administrator or the Director of Nursing to give me an explanation of what occurred during his fall. This happened 3 yrs ago and I've told everyone I know about our experience. How bad is it when even the administrator won't come forward and talk about the incident. He had no trouble charging me for the short stay though.
by jak xxx.xxx.246.81
July 30, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.9.24
June 19, 2013
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Would you recommend this nursing home to others?
Absolutely Not
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.5.56
May 16, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Would you recommend this nursing home to others?
Absolutely Not
Was this provider's office too loud?
No, it wasn't too loud
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.156.49
April 17, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by mike xxx.xxx.26.238
January 02, 2013
I have nothing but good things to say about Community Nursing & Rehab. My family member was a patient here twiceand both times we were very pleased with the care provided.

The facility is very clean and well kept. The staff are very caring and friendly& really care for the patients & their families. If there's a problem, the staffwork together to solve it.

You can feel 100% assured that this is a great place for whatever needs you have.
by PHIL xxx.xxx.1.39
December 11, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.66.99
August 05, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. Larry Banks, the "face" of Community is brash, dismissive and rude. He presents as uneducated and acts put upon unless you are praising him and his facility. It is a shame.
by Discouraged xxx.xxx.224.105
July 12, 2012
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Map and Directions
1136 N Mill St, Naperville, IL 60563