Community Nursing & Rehabilitation Center

Community Nursing & Rehabilitation Center
Community Nursing & Rehabilitation Center 1136 N Mill St Naperville, IL 60563
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
1.5 star average for Recommended
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous
September 24, 2011
Their office was gross dirty dingy!! Smelled. Was not greeted at the door had wheel in my Mom myself. Nurse acted as if were bothering her. Her Name was Kathy Sunday night 9-18-11. The residents were mean to my mom. The room they gave my mom was freezing cold and looked like a prison cell. Dirty. The tables were the eat were dirty She was given a broken Wheelchair and it was broke on left side where her knee was replaced. She was where they could eat but the residents told us she better not that is not her area. We went in that room it smelled like Urine and Feces. The residents sitting at tables had food all over them with no one around to watch them. It was unpleasant. I was told it was a Sunday and Monday would be better. I do not think this place would ever be better. I sucked and I rolled my mom out side put her back in the car myself. Your Nurse Kathy said when your done with the wheel chair just leave it there. WTF!!!!
by Tammy Lemon
September 19, 2011
They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their equipment was ancient. By the looks of it I wouldn't be surprised if they've never replaced any of it.
by WillB
June 19, 2011
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did you experience unnecessary pain during your visit?
No
by Anonymous
June 03, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
April 30, 2011
Does this provider use current and safe equipment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 31, 2011
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