Alamo Heights Health & Rehabilitation Center

Alamo Heights Health & Rehabilitation Center
Alamo Heights Health & Rehabilitation Center 8223 Broadway San Antonio, TX 78209
Add a Review

Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.253.75
September 06, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.195.62
July 25, 2013
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
by Anonymous xxx.xxx.55.19
June 14, 2013
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.158.80
June 10, 2013
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider listen to your input and concerns?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.242.6
May 30, 2013
Was this provider late to your appointments?
No, they were on time
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Are you going to visit this provider again?
Sure
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.140.55
November 30, 2012
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Did this provider answer all of your questions?
Some were answered
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by Anonymous xxx.xxx.156.87
October 17, 2012
Was it easy to make an appointment with this provider?
Yes
Did they follow up with you after your appointment?
Yes.
Did you experience unnecessary pain during your visit?
No
Was this provider's staff friendly?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.171.178
October 09, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.193.250
October 05, 2012
THEY GAVE ME INCORRECT INFORMATION ON MY FIRST TWO VISITS. TRYING TO GET ADMITTANCE IS EXTREMELY DIFFICULT. IN THE TWO MONTHS I HAVE BEEN TRYING TO GET SOMEONE ADMITTED I HAVE NEVER, NOT ONCE HAD MY CALLS RETURNED, NO MATTER HOW MANY TIMES THE ADMITTING DIRECTOR PROMISES THAT THEY WILL CALL ME BACK NOBODY EVER DOES.
by SOMEGUY xxx.xxx.203.116
September 25, 2012
Add a Review