Willard Maughan, MD

Willard Maughan, MD
6028 S Ridgeline Dr Ste 200 Ogden, UT 84405
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.145.195
October 27, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.239.225
May 15, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.74.60
May 01, 2013
Were the waiting room chairs comfortable at this dermatologist's office?
Extremely comfortable; I could have fallen asleep
Does this provider have helpful information available online?
No, just a basic listings page
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the waiting area spacious?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.2.254
May 01, 2013
Does this dermatologist use current and safe equipment?
Yes
Did this provider have reasonable prices?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.26.210
April 21, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's staff friendly?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous xxx.xxx.243.216
February 08, 2013
We have been seeing Dr. Maughan for about a year. We have never been seen on time. Always a minimum of 30 minutes wait time. His office staff is extremely rude. The blonde woman at the front desk is particularly rude. She never greet us when we come in. She never smiles. The worst experience was today. Our appointment was at 3:00. We checked in at 2:56. At 3:50 we were still sitting in the exam room. I went to the front desk and asked what time our appointment was....they confirmed it was at 3:00. I said that we had been waiting for almost an hour. Zero interest or apologies. I went back to the exam room to get my children. Went back to the desk and said we were leaving. Zero response, except to say that "he is running behind." Another office staff member listened in. Didn't try to fix the situation. In fact, the entire staff seemed completely disinterested that we were leaving...or that we had been there for an hour. I asked if we could call to get refills for my son's medication. I was told "No, it depends on how long it has been since his last appointment." Completely dumbfounded how this practice flourishes...except to say that, when the doctor finally makes it to the exam room, he is always funny. As far as I can tell, he is the only one with any personality in the entire office. Very disappointed that my time is not valuable to them. I will not be bringing my children back. Plenty of other dermatologists to choose from.
by M.Derrera xxx.xxx.44.177
February 08, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too loud?
No, it wasn't too loud
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.4.234
January 18, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Would you recommend this dermatologist to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.25.215
January 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.238.254
September 14, 2012
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