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Matthew Brust, MD

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Matthew Brust, MD
Family Practice Assoc-So Hills
(33 Reviews)
> Get Phone Number & Directions
397 Wallace Rd Bldg C-100, Family Practice Assoc Nashville, TN 37211
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the waiting area spacious?
Yes, extremely spacious
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by r siebe xxx.xxx.96.105
September 23, 2013
My children and I have seen Dr. Brust for many years. He is a compassionate, caring, Christian man who treats us as he would his own family. We have presented to him with some very challenging issues and he does his best to get to the bottom of the problem and will gladly make necessary referrals and order diagnostic tests.
by Anonymous xxx.xxx.230.236
May 08, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you feel safe in this provider's care?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did they follow up with you after your appointment?
Yes.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by adkisson xxx.xxx.53.75
March 12, 2013
I have been a pauient here for 12 years. Excellant staff.
by brad xxx.xxx.120.46
January 27, 2013
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.9.71
December 07, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and welcoming - professional and personable together which helps the visit be pleasant. I am quite satisfied with my visit. They were helpful and I left feeling encouraged that I am treated by people who care. The office was easy to find. I will absolutely return and am hoping Dr. Brust will remain my physician as long as I need one. It would be difficult to find a team of physicians and staff that could top them for care and attention to a patient's needs.
by Longtime Patient xxx.xxx.102.231
August 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Carolyn Whitsitt xxx.xxx.137.170
August 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.90.167
August 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.94.91
August 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.177.97
June 21, 2012
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Map and Directions
397 Wallace Rd Bldg C-100, Family Practice Assoc, Nashville, TN 37211