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Matthew Brust, MD

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Matthew Brust, MD
Family Practice Assoc-So Hills
(33 Reviews)
> Get Phone Number & Directions
397 Wallace Rd Bldg C-100, Family Practice Assoc Nashville, TN 37211
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.34.19
May 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.8.7
March 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.115.217
March 15, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 13, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
January 30, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Antonio Summers
January 18, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 13, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by ira hartman
January 11, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider have helpful information available online?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
November 15, 2011
Did they follow up with you after your appointment?
Yes.
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
October 25, 2011
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Map and Directions
397 Wallace Rd Bldg C-100, Family Practice Assoc, Nashville, TN 37211