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Donna Mackay, MD

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Donna Mackay, MD
Burgoon Mackay & Schuler
(92 Reviews)
> Get Phone Number & Directions
266 Lancaster Ave Ste 304 Malvern, PA 19355
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Consumer Feedback

(92 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
February 06, 2012
Are you going to visit this provider again?
Sure
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 30, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
January 25, 2012
Did you experience unnecessary pain during your visit?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the waiting room chairs comfortable at this dermatologist's office?
Not really
Did this provider listen to your input and concerns?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 17, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 01, 2012
Was this dermatologist friendly?
Yes
by Anonymous
December 08, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 08, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have helpful information available online?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
November 28, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 07, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too cold?
No, it was fine
by Anonymous
November 04, 2011
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Map and Directions
266 Lancaster Ave Ste 304, Malvern, PA 19355