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Donna Mackay, MD

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Donna Mackay, MD
Burgoon Mackay & Schuler
(92 Reviews)
> Get Phone Number & Directions
266 Lancaster Ave Ste 304 Malvern, PA 19355
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Consumer Feedback

(92 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.191.197
September 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this dermatologist's staff friendly?
Friendly Enough
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.30.87
August 08, 2013
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.122.183
August 07, 2013
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.148.8
July 01, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Are you going to visit this provider again?
Without a doubt!
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.250.4
June 18, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.27.202
June 07, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you recommend this dermatologist to others?
Yes
by Anonymous xxx.xxx.45.189
May 24, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.97.133
April 28, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
No
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.251.130
April 15, 2013
Was this dermatologist's staff friendly?
Yes
by Anonymous xxx.xxx.182.141
April 04, 2013
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Map and Directions
266 Lancaster Ave Ste 304, Malvern, PA 19355