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Donna Mackay, MD

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Donna Mackay, MD
Burgoon Mackay & Schuler
(92 Reviews)
> Get Phone Number & Directions
266 Lancaster Ave Ste 304 Malvern, PA 19355
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Consumer Feedback

(92 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 20, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
June 29, 2011
Does this provider give unbiased advice?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have helpful information available online?
Yes
by Anonymous
June 28, 2011
The doctor and staff really went out of their way to make me feel welcome. They were so friendly! They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I've already told my friends and family about the fantastic experience I had there.
by JesicaAnne
June 26, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
June 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the waiting room chairs comfortable at this dermatologist's office?
Extremely comfortable; I could have fallen asleep
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
June 20, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I didn't experience any unnecessary pain during my visit, and I was amazed at how relieved I felt after I left. They made the extra effort to make sure every question and concern I had was addressed. The entire staff was very nice and it made me want to return.
by Dan
June 14, 2011
Was this dermatologist friendly?
Extremely Friendly
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 06, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider offer flexible appointment times?
Yes
Did this provider use excessive foul language?
No
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 10, 2011
Would you refer this provider to a family or friend?
Yes
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did you experience unnecessary pain during your visit?
No
by Anonymous
March 29, 2011
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Map and Directions
266 Lancaster Ave Ste 304, Malvern, PA 19355