Michael Sue, MD; FACG; AGAF

Michael Sue, MD; FACG; AGAF
Northside Park Gastroenterology and Endoscopy Center PLLC 102 Northside Park Drive Elizabeth City, NC 27909
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Consumer Feedback

(105 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
February 08, 2012
This provider has helpful information available online, which is really convenient. They have a good website and online presence. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by RMP
February 08, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
It was satisfactory
by Anonymous
February 07, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I don't know of anywhere else that would've taken better care of me. I had a great experience. I was totally impressed with the staff's great attitude. They welcomed me warmly and were super friendly.
by R. Davison
February 03, 2012
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They made the extra effort to make sure every question and concern I had was addressed. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Lisa Winslow
January 28, 2012
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Was this gastroenterologist friendly?
Extremely Friendly
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
January 06, 2012
Did this gastroenterologist answer all of your questions?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
December 22, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
December 14, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 09, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.

I have put off getting a colonoscopy for 20+ years because I am a big baby with doctors. After going past 55 (and then some) I figured I needed to so this. Dr Sue's procedure was easy and not at all bad, certainly not as bad as I feared. The laxitive/gatoraide mix was easy to drink and took 2 hours.

The office visit the next day was great. I was there on time and was moved to a private area in under 10 min. I was groggy afterwards but no pain at all and it was just an easy experience. I should have done this years ago. Dr Sue makes it very easy and totally painless. He has a long waiting list - I can see why so many line up to his office.
by tim
December 08, 2011
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