Richard Lon, MD

Richard Lon, MD
Hilltop Pediatrics 33 Overlook Rd Ste 304, Medical Arts Ctr Summit, NJ 07901
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.106.226
January 26, 2014
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Cooper xxx.xxx.159.34
February 15, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.150.3
February 13, 2013
Was this provider's office clean?
It was satisfactory
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you experience unnecessary pain during your visit?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.90.68
January 23, 2013
Did this provider have reasonable prices?
Yes
Does the pediatrician get upset when you seek a second opinion?
No, they didn't get upset
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.173.43
November 28, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Laurie xxx.xxx.220.155
November 15, 2012
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.211.226
September 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.33.135
September 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.228.203
July 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.73.230
July 16, 2012
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