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Family Dental Care Associates - Sears Northgate

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Family Dental Care Associates - Sears Northgate
Family Dental Care Associates - Sears Northgate
(59 Reviews)
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Northgate Mall Cincinnati, OH 45247
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Consumer Feedback

(59 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider listen to your input and concerns?
Yes
by Anonymous
August 02, 2011
Was this provider's office too loud?
No, it wasn't too loud
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous
July 26, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
May 18, 2011
I was hoping for some advice about how I could prevent tooth decay at home, but they didn't give me any. I found out that they don't have a good professional reputation among other dentists. Whenever I've heard other dentists talk about them it was obvious they weren't respected. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The chairs in their waiting room were pretty average. They weren't top-of-the-line but weren't uncomfortable either. I have already warned everyone I know not to go here. See a different dentist unless you want a horrible experience.
by Dominga
May 11, 2011
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
May 10, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
May 08, 2011
Did you experience excessive oral pain after you left your appointment?
Yes! I was in utter agony for days
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous
April 19, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
April 13, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did your teeth cleaning feel rushed?
No
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
March 30, 2011
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Map and Directions
Northgate Mall, Cincinnati, OH 45247