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Family Dental Care Associates - Sears Northgate

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Family Dental Care Associates - Sears Northgate
Family Dental Care Associates - Sears Northgate
(59 Reviews)
> Get Phone Number & Directions
Northgate Mall Cincinnati, OH 45247
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Consumer Feedback

(59 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
No
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
by Anonymous xxx.xxx.216.228
June 11, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.120.14
June 06, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Were the staff members able to answer your questions?
Definitely
Was the provider's staff helpful and knowledgeable?
Yes
by Mslyj xxx.xxx.190.48
May 08, 2014
Was the Dentist able to take and develop x-rays in their office?
Yes
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Absolutely
Will this Dentist try to get you an appointment ASAP if you have an emergency?
Yes
Were the staff members able to answer your questions?
Yes
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.107.3
April 15, 2014
They were able and willing to answer every question I had. I definitely felt informed. I was satisfied with my visit and feel that it was time and money well spent. The dentist and staff were friendly and accommodating. This provider is very good. I thought that everyone on the staff was very nice and friendly. I did feel welcomed during my visit.
by C. L xxx.xxx.120.160
March 27, 2014
One of the first things I noticed when I came in for my appointment here was that the building was not handicap-accessible. I didn't see any ramps or wheelchair accessibility, which seemed kind of strange to me. I did experience some pain that I felt could have been avoided, but it wasn't too bad. I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable.
by M.Green xxx.xxx.253.95
December 02, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider's staff friendly?
Friendly Enough
Does this provider offer flexible appointment times?
Yes
Were the waiting room chairs comfortable at this dentist's office?
They were average
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.10.102
December 02, 2013
Was the chair you sat in during your dental procedure comfortable?
No, I couldn't wait to get out of it
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by sun shine xxx.xxx.248.28
November 19, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Was the toothpaste used during your cleaning enjoyable?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.61.26
October 29, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.18.94
September 18, 2013
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Map and Directions
Northgate Mall, Cincinnati, OH 45247