Richard Horbal, MD

Richard Horbal, MD
Midland Allergy Clinic 555 W Wackerly St Ste 2675 Midland, MI 48640
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Consumer Feedback

(61 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have reasonable prices?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous
September 28, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were you able to relax during your appointment?
Yes
by Anonymous
September 25, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 22, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 09, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's staff friendly?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
August 31, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Were you able to relax during your appointment?
Yes
by Anonymous
August 10, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this allergy-asthma specialist friendly?
Extremely Friendly
by Anonymous
August 09, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
August 09, 2011
Did this asthma - allergy specialist use current and safe equipment?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
August 05, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
July 25, 2011
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