Richard Horbal, MD

Richard Horbal, MD
Midland Allergy Clinic 555 W Wackerly St Ste 2675 Midland, MI 48640
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Consumer Feedback

(61 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
December 28, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
December 06, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 05, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you by name?
Sometimes, but not always
Does this provider give unbiased advice?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
November 29, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
November 27, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
November 17, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the waiting area spacious?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 15, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Do you feel that you could have received better service somewhere else?
No, I don't think so
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
November 11, 2011
Was this provider's staff friendly?
Yes
Did they follow up with you after your appointment?
Yes.
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this allergy-asthma specialist friendly?
Yes
by Anonymous
October 12, 2011
Amazing service when my daughter needed to be seen for an asthma attack. We walked in and were seen immediately and received better treatment than any trip to the ER. Dr. Horbal talked to my daughter to impress the need for rest and what to expect from the medications he administered. This office tries very hard to meet the needs of every family as quickly as possible.
by Always impressed
October 09, 2011
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