Melrose Wakefield Oral Surgery

Melrose Wakefield Oral Surgery
Melrose Wakefield Oral Surgery 810 Main Street Melrose, MA 02176
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Did the staff keep the temperature in the waiting room pleasant?
Somewhat
Was this provider's staff friendly?
Not Really
Was the provider's staff helpful and knowledgeable?
Not really
by Anonymous xxx.xxx.204.235
November 19, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
by Anonymous xxx.xxx.11.22
September 12, 2014
Did you leave the Dental office feeling satisfied with your visit?
Yes
Does this Dentist answer your questions so you fully understand?
Yes
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Did this Dentist answer all of your questions?
Yes
Was this provider friendly?
Extremely Friendly
by Anonymous xxx.xxx.98.151
April 09, 2014
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
Yes
Was this provider friendly?
Extremely Friendly
Will this Dentist try to get you an appointment ASAP if you have an emergency?
Absolutely
by Anonymous xxx.xxx.248.85
April 02, 2014
Was this provider's office too cold?
No, it was fine
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.178.171
January 27, 2014
I had a great experience at Melrose Wakefield Oral Surgery. My lower wisdom tooth was infected, so I had it extracted. It was so simple and pain free! Dr Gordon was great, and so were all of the staff. I highly recommend!
by maria xxx.xxx.79.209
October 10, 2013
I was disappointed with their staff and doctor. The whole place was run like an insurance billing factory. Their office was clean enough, nothing special though. They weren't horribly inexperienced, but I was hoping for someone who could provide a bit more personal treatment.
Also, billing was egregious and deceptive. They told me that the sum for excising a mucocele (almost $3500!) would also cover the required pathology for making sure it wasn't something else (scare tactics) and lo and behold, I get a bill from the pathology lab for another $100.
The scar I have on the inside of my lip is far more trouble than the mucocele (blocked salivary gland) that prompted the surgery. Never going back to this practice. They seemed over staffed and a bit surly. I waited in one of the examination rooms for almost a half hour while kibbitzing medical assistants walked past the room and held whisper meetings in the hallway. They would all one by one glance in to my room, but not one greeted me. Very weird.
by Mucocele xxx.xxx.29.120
June 24, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.79.209
April 30, 2013
Did this provider listen to your input and concerns?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.10.61
December 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.220.236
September 11, 2012
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