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Dunn Rebecca DMD

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Dunn Rebecca DMD
Dunn Rebecca DMD
(22 Reviews)
> Get Phone Number & Directions
618 Saint Louis Street Edwardsville, IL 62025
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I contacted my dental insurance company to find a dentist in network who was open for a dental emergency. It was 6:30PM and Dr. Dunn's office was open until 7:00PM. I went to the office asking to be seen since I wasn't a current patient and had an emergency. The receptionist said they couldn't see me since I wasn't a patient. I asked to speak to the dentist. The receptionist said she wasn't available and I told her I'd wait. In less than a minute Dr. Dunn came to the window and asked what the problem was. I explained that I had an infection and that the pain had increased significantly over the last 2-3 hours. I told her that I had an appointment with my dentist the next day at 1PM and would not be there if I wasn't in severe pain. Dr. Dunn said that I should contact my dentist. I told her that I had and that I hadn't heard back. She then started giving excuses why she couldn't see me. She refused to see someone with an emergency. I'd give her a zero but that wasn't an option.
by jess xxx.xxx.48.140
November 21, 2024
I have been seeing Dr. Dunn for over 20 years.. I went to her while she was doing her internship at a different office and really liked her and followed her to her own practice... Would recommend her to everyone.
by Sandy xxx.xxx.241.27
November 05, 2014
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this provider have reasonable prices?
Absolutely!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.33.140
October 03, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.16.121
August 01, 2013
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.225.227
January 03, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Elaine xxx.xxx.10.162
January 03, 2013
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.254.1
November 02, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.117.219
October 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.77.53
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.109.197
August 14, 2012
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Map and Directions
618 Saint Louis Street, Edwardsville, IL 62025