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Stephen B Pollack, MD

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Ophthalmology Associates of Western New York PC

Williamsville, NY
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Stephen B Pollack, MD
(41 Reviews)
> Get Phone Number & Directions
1630 MAPLE RD WILLIAMSVILLE, NY 14221
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.100.184
October 13, 2014
Would you recommend this provider to others?
I Already Have
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous xxx.xxx.183.132
October 06, 2014
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider friendly?
Yes
Was this provider's staff friendly?
Friendly Enough
Did this provider answer all of your questions?
Yes
Would you refer this provider to a family or friend?
Definitely
by Anonymous xxx.xxx.146.146
August 18, 2014
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
Yes
Was this provider friendly?
Yes
Were handicap accommodations well done?
Yes
by Anonymous xxx.xxx.245.189
April 30, 2014
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Very cincerned xxx.xxx.189.98
October 03, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.202.3
July 01, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's staff friendly?
Yes
Would you recommend this ophthalmologist to others?
Yes
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.0.96
April 30, 2013
by Anonymous xxx.xxx.178.37
December 28, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Yes
Was this provider's staff friendly?
Friendly Enough
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Marie xxx.xxx.99.155
December 12, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.148.48
October 24, 2012
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Map and Directions
1630 MAPLE RD, WILLIAMSVILLE, NY 14221