Stephen B Pollack, MD

Stephen B Pollack, MD
1630 MAPLE RD WILLIAMSVILLE, NY 14221
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
July 15, 2011
I will definitely recommend them to people I know. They have really great customer service here. They always put their customers first, regardless of the situation. They gave me sufficient information to make a decision about my treatment plan.
by Anonymous
June 26, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No
Was this provider's office clean?
Yes everything was neat and sterile
Did you experience unnecessary pain during your visit?
No
by Anonymous
June 15, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the waiting room chairs comfortable at this provider's office?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 01, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
May 17, 2011
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. When comparing them to others I have visited for the same condition, they are among the best I have seen. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Anonymous
April 27, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
April 25, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 11, 2011
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
April 11, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
March 22, 2011
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