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Robert F Mancuso, MD

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Robert F Mancuso, MD
(48 Reviews)
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1520 S DOBSON RD STE 215 MESA, AZ 85202
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr. Mancuso was INCREDIBLE!! I wish he were a pediatrician too! We took our four year old son to him yesterday, and his manner with my son (and us) was sweet, sincere, calm and caring. My son is normally quite anxious with doctors, but Dr. Mancuso was so gentle and kind to him that it was a completely different experience than we were used to! He really seemed to care about helping our son, without rushing to surgical procedures. I have never written a review for a doctor before, but felt compelled to this time because it was such a wonderful experience.
by PW xxx.xxx.133.203
March 11, 2015
PLEASE DO NOT SEE THIS DOCTOR OR ANYONE IN THEIR OFFICE AT DOBSON ROAD IN MESA, AZ. THE OFFICE STAFF HAS NO CUSTOMER SERVICE IN ANY SENSE ALL THEY ARE CONCERNED ABOUT IS YOUR INSURANCE AND YOUR COPAY. OUR FIRST APPT WAS CANCELLED BY THEM THEM, THEY CALLED US AT 9:05AM WHEN THE APPT WAS AT 9:20AM TO TELL US DR HAD TO PERFORM SURGERY. WE HAD TO WAIT ANOTHER 3 WEEKS FOR THE RESCHEDULED APPT AND MY WIFE WAS AT OFFICE AND I WAS ON THE WAY WITH THE INSURANCE CARD AND MEDICAL PAYMENT CARD AND THEY CANCELLED ON US AGAIN. THIS WAS A HORRIBLE EXPERIENCE AND ITS SHAMEFUL AT HOW THE STAFF IN THIS OFFICE TREATS THEIR PATIENTS WITHOUT REGARD AND I'M SURE THIS DOCTOR IS AWARE OF THIS AND CONDONES IT. ANYONE LOOKING FOR AN ENT DR DON'T WASTE YOUR TIME WITH THESE PEOPLE THEY ARE VERY UNPROFESSIONAL PERIOD. THERE IS A LOT I COULD SAY BUT I'LL STOP HERE BECAUSE THEY ARE NOT WORTH MY TIME AND HAVE ALREADY WASTED A COUPLE HOURS OF MY PRECIOUS TIME.
by matt xxx.xxx.46.140
November 26, 2014
Was this doctor friendly?
Friendly Enough
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Did this ENT Otolaryngologist answer all of your questions?
No, I left confused and frustrated
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.181.123
June 10, 2014
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this provider take that extra step to make you feel special?
Absolutely
by MLaurean xxx.xxx.169.131
June 05, 2014
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous xxx.xxx.111.204
April 30, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.184.103
October 14, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.234.135
October 13, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Sharon Large xxx.xxx.216.126
July 27, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.0.251
April 16, 2013
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.177.228
April 08, 2013
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1520 S DOBSON RD STE 215, MESA, AZ 85202