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Robert F Mancuso, MD

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Robert F Mancuso, MD
(48 Reviews)
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1520 S DOBSON RD STE 215 MESA, AZ 85202
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office too cold?
No, it was fine
by Anonymous
July 25, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 17, 2011
Would you recommend this ENT otolaryngologist to others?
Yes
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous
June 14, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider answer all of your questions?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 03, 2011
Called to make an appointment. Scheduler very rude. I had to ask five times to speak to someone else before I was transferred. Ended up cancelling appt. and going somewhere else. Don't want to deal with an office that treats people this way.
by pete
April 12, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office easy to locate?
Fairly Easy
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
March 29, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Would you recommend this provider to others?
I Already Have
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 18, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider late to your appointments?
No, they were on time
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
by Anonymous
March 17, 2011
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Map and Directions
1520 S DOBSON RD STE 215, MESA, AZ 85202