Robert F Mancuso, MD

Robert F Mancuso, MD
1520 S DOBSON RD STE 215 MESA, AZ 85202
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
November 26, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
November 23, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 21, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
November 11, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by shannon
October 25, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you refer this provider to a family or friend?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
October 21, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 03, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to relax during your appointment?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
September 30, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
August 03, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They always made sure that I wasn't in any pain. I have more than once recommended them to my friends and people I've met. They are the best of the best! Their prices were very fair. The level of care you get for the price is outstanding.
by Lydia
August 01, 2011
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