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Seema Ahluwalia, MD

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Seema Ahluwalia, MD
AZ Endocrine Institute,P.C
(47 Reviews)
> Get Phone Number & Directions
2971 W. Elliot Suite #1 Chandler, AZ 85224
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Consumer Feedback

(47 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Dr. Ahluwalia is one of the rudest physicians I have ever visited, my first visit I waited 1.5hrs in the exam room for her to come in, spend 3 minutes w/ me which consisted of checking boxes in the computer, no physical exam done (even though I was there d/t finding nodules on my thyroid), no eye contact, she interrupted me every time I started to describe my symptoms to get her boxes of listed symptoms checked off, & she brought a medical student in with her- never introduced her- until I finally asked "Who are you?" (I don't mind students, but don't bring someone else into the room where I am giving my personal info & not introduce them). My second visit was a repeat of the first, she gave me the results of my ultrasound- I asked for a written copy of the report- it did not match what she had told me. This time she brought an NP in w/ her, never introduced her again until I asked, again no exam. She never even ordered a thyroid panel with my labs, just a TSH- you can't tell anything from that alone. I was then scheduled for a fine needle aspiration. I went to the appointment & they said they had to cancel it because the nodules weren't big enough, they said they called her office to notify her & spoke w/ her MA Jessica- yet her MA never called me to let me know the test was cancelled, so I missed a day of work, took PTO, drove an hour to the appointment for nothing- just in time to drive home in rush hour. I had to rearrange a lot for that appointment. Then when I called the Jessica to find out why no one had let me know the test was cancelled she interrupted & started yelling at me & was extremely unprofessional. I had to then call the office manager to complain- which I'm sure did not good & was probably a waste of my time. I am a nurse & it drives me insane when doctors, medical assistants, & even other nurses don't realize that they are in the customer service business. Sure we are healthcare workers but in the end we are providing a service to customers & our patients deserve good service & for their provider to listen & address their concerns & symptoms. I STRONGLY urge you to find a different practice, this doctor & her staff do not care about what they do, how they treat patients, or whether your time is wasted- the first visit, while I sat in the exam room for 1.5hrs, I listened to her go in & out of about 7-8 rooms, do you know how much she is charging for those 3 minutes she is spending w/ each patient? That is all they care about. Do not waste your time with this practice, you are not really even treated as a human.๐Ÿ‘Ž
by ctomkie2 xxx.xxx.210.99
September 19, 2018
Prepare to wait for hours and for it to be crowded and noisy
by Mary xxx.xxx.210.117
April 20, 2017
I so hate this office. All the negative stuff people have said is spot-on. We gave them a chance because we were referred and others thought they did a good job. I do not care if they are good (not that Ive been able to determine that) because I refuse to sit and wait 2 hours to see someone who purposefully triple books themselves. I was booking a follow up but when I got there I had to see the PA Marcus. He is a fast talking arrogant piece of work too. Apparently Dr Seema doesn't come in until 930 am but we weren't told that when we booked an 0800. They do not answer their phones they do not return calls they do not call with results. They messed up orders, and take forever to get in to see even when Im going in to see if I have cancer. This office is horrible and now that we are done with the whole mess we will never go back and will try to keep others from the same experience. I don't know who they think they are treating people that way.
by Virginia xxx.xxx.151.195
September 02, 2016
Great doc! great diagnostic testing for my issue!
by Victoria xxx.xxx.118.68
September 18, 2015
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.23.208
July 07, 2014
Was this provider helpful about using your insurance coverage?
Not really
Did you feel that your waiting time was acceptable?
No
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this endocrinologist friendly?
Friendly Enough
Does this endocrinologist use current and safe equipment?
Yes
by Anonymous xxx.xxx.140.205
March 10, 2014
What put me at ease was the fact that their office equipment was in good shape. Everything was current and taken care of. They answered most of my questions but I could have used more information. I got an appointment quickly. I've never had to wait too long to get an appointment. However, they are ALWAYS running late in that office. I waited 2 hours and had to threaten to leave in order to be seen. My appointment was rushed because I needed to leave to pick up my child from school. I thought that if I got them right after lunch I'd have plenty of time, but it was absolutely ridiculous how long I had to wait. It was discourteous to me and all of the other people in the lobby - which is small and was packed full. People were standing while they waited for hours. They didn't help me as much as I was hoping and didn't answer all my questions. I did like Dr. Ahluwalia, though, and am hopeful she will be able to help me get better. But, they will have to impress me a little bit more before I start giving out even a "fair" recommendation. They have been about average so far.
by GSMom27 xxx.xxx.83.22
November 07, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider listen to your input and concerns?
Yes
Did this endocrinologist answer all of your questions?
Yes
Were the waiting room chairs comfortable at this endocrinologist's office?
Not really
by Anonymous xxx.xxx.9.170
October 29, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.133.34
May 07, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have reasonable prices?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.65.64
April 10, 2013
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Map and Directions
2971 W. Elliot Suite #1, Chandler, AZ 85224