Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left