Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me