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Charles H Cooley, DDS

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Charles H Cooley, DDS
(24 Reviews)
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3000 Eureka Way Redding, CA 96001
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer flexible appointment times?
Yes
by smarie xxx.xxx.47.50
March 06, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.47.50
August 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.1.213
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.76.92
May 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.155.88
May 08, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.14.51
January 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by dpayne xxx.xxx.111.81
January 17, 2012
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Their impressive technology allowed them to do a before-and-after that let me see what my teeth would look like once the braces came off, so I already know I will love the results. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by Elizabeth
December 31, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 27, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Would you recommend this orthodontist to others?
I Already Have
Did you feel that this orthodontist had a kid-friendly office?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
December 23, 2011
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Map and Directions
3000 Eureka Way, Redding, CA 96001